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How We Safeguard Your Privacy at royal200

When you open an account with us, your personal information and deposit history stay secure behind encrypted channels.

Account data encryptedPayment details protectedYour control over access
royal200 How We Safeguard Your Privacy at royal200
PRIVACY QUESTIONS

Contact Our Support Team About Your Data

Team online

Live Chat

Open the live chat inside your account lobby during operating hours. Our support team responds to privacy requests, data-access questions and account recovery within minutes.

Email Support

Send a privacy inquiry to our support mailbox. Include your account email and a clear description of your request. Expect a reply within 24 hours on weekdays.

Account Settings

Visit your account settings page to review what data we hold, update your contact information, or request a copy of your personal information in a portable format.

SECURITY & ACCESS

How We Protect Your Account and Choices

Encryption Standards

All data transfers between your device and our servers use industry-standard SSL encryption. Your password is hashed and stored separately from your account profile, so even our team cannot see it.

Two-Factor Authentication

Enable two-factor authentication in your account settings to add an extra layer of security. When you log in from a new device, we send a verification code to your registered email or phone.

Cookie & Tracking

We use cookies to remember your preferences, keep you logged in across sessions and detect unauthorized access attempts. You can adjust cookie settings in your browser; clearing them may require you to log in again.

Data Retention

Active account data stays with us while you play. After account closure, we retain transaction records for tax and legal compliance where local law permits, then delete personal identifiers after the retention window.

Your Access Rights

You can request a full copy of your personal data, correct any inaccuracies, or ask us to delete information where local law permits. Submit requests through live chat or email, and we'll confirm receipt within 24 hours.

Policy Changes

We update this privacy policy when our practices change. Log into your account to see the latest version. Significant changes trigger an email notification to your registered address at least 30 days before they take effect.

Privacy Policy Questions We Hear Often

When you close your account, we delete your personal information like name and email within 30 days. Transaction records stay on our secure servers where required by local law for tax purposes, but are not linked to your identity after deletion. You can request permanent data removal where local law permits.

We store payment method details in encrypted format to process your next deposit faster. Your actual bank account credentials are never stored — they stay with DANA, OVO, GoPay or QRIS servers. We cannot access your bank password. You can delete saved payment methods anytime in your account wallet.

Yes. Open live chat or email our support team requesting your personal data export. We compile your information into a portable file and send it to your registered email within 5 business days, free of charge. This includes account details, deposits, withdrawals and login history.

We do not sell your data. We share information only when required by law or to prevent fraud. Payment processors like DANA, OVO, GoPay and QRIS receive deposit details to clear your transfers. Our hosting and security partners see encrypted data only, under strict confidentiality agreements.

Cookies let us recognize you, keep you logged in and detect unusual login patterns for your security. Essential cookies cannot be disabled without breaking core features. You can adjust non-essential cookies in your browser settings, though this may affect your lobby experience and session speed.

Contact our live chat or email team immediately. Change your password in account settings before doing anything else. We'll review your recent login history and withdraw activity. If fraud is suspected, we freeze your wallet pending investigation and work with you to secure the account.

Your data is stored on encrypted servers in secure data centres, protected by firewalls and intrusion-detection systems. Access is restricted to authorized staff on a need-to-know basis. We conduct regular security audits and comply with data-protection standards for the regions where we operate.